Privacy Policy

ShopSo collects information to provide better services to our users. We collect information in the following ways:

• Account Information: When you create a ShopSo account, we collect your email address and basic profile information.
• Store Data: With your permission, we access your Shopify store data including orders, products, and customer information to provide analytics services.
• Marketing Data: We collect data from connected marketing platforms (Meta Ads, Google Ads, Klaviyo) to provide unified analytics.
• Usage Information: We collect information about how you use our service, including features accessed and time spent.

We use the information we collect to:

• Provide, maintain, and improve our analytics services
• Generate reports and insights about your business performance
• Send automated reports via email and Slack
• Provide customer support and respond to your inquiries
• Protect against fraud and abuse
• Comply with legal obligations

We implement appropriate security measures to protect your personal information:

• All data transmission is encrypted using HTTPS
• API tokens and credentials are encrypted at rest
• We use OAuth authentication for all platform connections
• Regular security audits and updates
• Access controls and monitoring systems

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in our operations (under strict confidentiality agreements)

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Opt-out of marketing communications
• Withdraw consent for data processing

We retain your information for as long as necessary to provide our services. When you cancel your account, we retain your data for 30 days to allow for reactivation, after which it is permanently deleted.

If you have any questions about this Privacy Policy, please contact us at: