Legal

Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using ShopSo's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

ShopSo provides analytics and reporting services for Shopify stores, including:

  • Integration with Shopify stores and marketing platforms
  • Real-time analytics dashboards
  • Automated reporting via email and Slack
  • Customer analytics and insights
  • Marketing performance tracking

3. User Accounts

To access our services, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Providing accurate and complete information

4. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Share your account credentials with others
  • Use the service to compete with ShopSo
  • Reverse engineer or attempt to extract source code

5. Service Terms

Our service terms are clearly outlined on our website. By using our services:

  • You agree to comply with all service terms and conditions
  • Services are provided on an ongoing basis as outlined in our service agreement
  • We provide support and maintenance as part of our service offering
  • You can modify or discontinue service usage at any time
  • Service modifications are processed according to our service policy

6. Data and Privacy

Your privacy is important to us. Our collection and use of your data is governed by our Privacy Policy. By using our service, you consent to the collection and use of your information as outlined in our Privacy Policy.

7. Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted service. We may temporarily suspend service for maintenance, updates, or due to circumstances beyond our control.

8. Limitation of Liability

ShopSo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Termination

Either party may terminate this agreement at any time. Upon termination:

  • Your access to the service will be immediately suspended
  • Your data will be retained for 30 days for potential reactivation
  • After 30 days, your data will be permanently deleted
  • You remain responsible for any outstanding fees

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our service. Continued use of the service after changes constitutes acceptance of the new terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@shopso.com

Address: ShopSo Pvt. Ltd., [Your Address]